FAQ
Do you have any questions?
On this page you will find frequently asked questions (FAQs), which will help you quickly find answers to various questions you may have. This page is designed to provide clear and understandable information about our services, products and general procedures. If you cannot find the answer to your question, please contact our customer service team.
Is your soap anti-bacterial?
Although our products contain coconut oil, which is considered antibacterial, the soaps are not specifically formulated to be antibacterial. Our soaps are produced using a cold process, which effectively improves body hygiene and prevents infectious diseases. The properties of our soaps are close to antibacterial soaps. It is important to note that many soaps labeled as antibacterial contain triclosan. However, studies show that triclosan may contribute to the decline of bacterial resistance, while posing a risk to the environment. Our company prioritizes the use of safe and environmentally friendly ingredients.
Why does my soap contain alkaline (sodium hydroxide), chemicals?
Sodium hydroxide is an essential ingredient in soap making, and its use in various forms of soapmaking goes back thousands of years. It is a very important component, and soap cannot be created without it – this is an established fact. However, it is important to note that virtually no sodium hydroxide remains in our final soap products, ensuring the safety and efficacy of the soap product.
Does your soap have hypoallergenic properties?
Although our soap bars are not specifically designed to be treated as a hypoallergenic product, the hemp oil in our soaps has excellent antioxidant properties. Natula soap is an excellent choice for skin care. The unique balance of fatty acids ensures deep hydration and increases the skin’s ability to effectively retain moisture. In addition, hemp oil is especially suitable for the care of sensitive skin, as it does not cause allergies and is unlikely to cause any adverse reactions. It also soothes skin irritations and rashes, making it a versatile and useful skin care product.
Do your products contain gluten ingredients?
Rest assured, all our products are completely gluten-free.
How long does a bar of soap serve?
Our soap usually lasts 2 to 3 weeks with regular use. However, the actual longevity may depend on how many people use it, how hard the soap is rubbed, whether only the hands are washed, or the whole body. To extend the life of your soap, we recommend following these tips:
– To make the soap last longer, make sure the bar of soap has a chance to dry naturally after each use.
– Avoid re-moistening: If a bar of soap is already moistened, it does not need to be moistened again under the tap. Just rub your hands into the soap and then wash them as usual!
– In the event that you use soap very often, we suggest purchasing a soap dispenser that ensures ventilation for the drying process on both sides of the soap.